Shipping Policy

At RITBHAT, every piece is thoughtfully handcrafted with care and attention to detail. Many of our products are made to order, ensuring the highest level of quality before they reach you.

Order Processing

• Orders are processed within 2–3 business days after order confirmation.

• Handcrafted and made-to-order products may require additional preparation time.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeline

• Once your order is ready, it is dispatched through our trusted courier partners.

• Delivery usually takes 7–8 business days after dispatch.

• Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Any promotional free shipping offers will be mentioned on the website during the applicable period.

Order Tracking

• Once your order is shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable) along with your tracking details.

• You can use the tracking number to monitor the status of your shipment.

Delivery

• Please ensure that the shipping address and contact details provided at checkout are accurate.

• RITBHAT is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

• If delivery cannot be completed after multiple attempts due to customer unavailability or an incorrect address, the shipment may be returned to us.

• Any additional shipping charges for re-dispatching the order will be borne by the customer.

Delays Beyond Our Control

While we strive to deliver your order on time, delays may occur due to:

• Remote delivery locations

• Weather conditions

• Public holidays

• Transportation disruptions

• Natural calamities

• Government restrictions or other force majeure events

We appreciate your patience in such situations.

Damaged Shipments

If your package arrives damaged or appears to have been tampered with:

• Do not accept the package if it is visibly damaged.

• If accepted, please contact us within 48 hours of delivery with your order number and clear photographs of the package and product.

International Shipping

Currently, RITBHAT ships only within India. International shipping will be introduced in the future.

Need Help?

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to assist you.